The work, and what it taught us.
Real contracts, what changed, and what the client measured afterwards. Alongside them, the guides we write for agents and hosts, and news from the business.
Manchester
A Deansgate Airbnb, from half-empty to Superhost
Lauren's 2-bed Deansgate flat booked 15 nights a month. We rebuilt the cleaning, linen and guest replies, and took it to Superhost, 4.9 and 97% occupancy.
Read the case study
Manchester
Two Manchester apartments, 500 changeovers, none missed
James came to us in May 2024 after a run of unreliable cleaners. More than 500 changeovers later, none missed, and his 4.9 rating held throughout.
How often should HMO communal areas be cleaned
The frequency licensing expects for shared halls, stairs and kitchens, and how to set a schedule that holds up at inspection.
How much linen a short let actually needs
Working out par levels for a property that turns over three times a week, and when supplying it yourself stops making sense.
What is included in an Airbnb changeover clean
The tasks that make up a proper changeover, the ones hosts assume are included but rarely are, and how to specify the difference.